No vacation is complete unless we use Bonita. We have used Bonita’s services now for a few years and now our grown children are using her services as well. She takes the time to understand what we are wanting and then goes above and beyond in ensuring we have the experience of a lifetime. Bonita takes the time to listen, researches and reviews all of our options with us, provides recommendations of things to do at our destinations, finds us the best deals, tries her best to enhance our stay, and ensures that our flights and check/ins are as smooth as possible. It is truly a stress free experience when Bonita looks after our travel needs. We will never use anyone else! You will never find anyone else like Bonita! Thank you so much for all you do, Bonita!
From the very beginning of the booking process to returning safely home from our vacation, Bonita exceeded all expectations!
I've traveled a fair amount over the last 20 years, booking with various travel agencies but never had I come across this level of customer service!! AMAZING! The attention to detail and thorough explanations of our trip really put our minds at ease.
I've booked flights and both couple & group vacations with Bonita. All experiences were handled with care. Extra attention was shown towards both children and seniors, from our group, which we were pleasantly surprised and grateful.
I know without a doubt if I'm booking a flight/vacation there is no other agent I will work with. Thank you Bonita for all you do as you are absolutely amazing 💯 ❤️
We booked a trip to Jamaica through Bonita Smith. We had a few bumps along the way and she did everything she could to assist us. We will never use another agent again! She works above and beyond to help her customers and genuinely cares. Thank you Bonita! You are amazing!!
Everyone. I wanted to give a great big shout out to Bonita. My Aunt Myrna was stuck in Capetown South Africa; she was aboard the Norwegian Spirit. They had 24 hours to leave South Africa. I asked Bonita for advice - we spent at least 45 minutes if not longer as she checked, told me not to wait too long as the Emirates fight had only 1 or 2 seats. Bonita had recommended not to even spend more time contacting Expedia (because she would probably get a refund anyway and severity of the situation) and instead get Myrna on the Emirates Flight. My sister, a former flight attendant did the booking quickly online.
Yes Myrna got on board the Emirates flight, some changes occurred as Air Canada flight did a turnaround to get the Canadians in London. It has been a week now and Myrna very relieved and under the 14 day stay home rule. This was Myrna's first trip without my uncle who passed away. They don't have children so my sisters and I are the family. Of course, end of February, you could still board a cruise with no problems or advisories by the Canadian Government.
So if you ever want a compassionate and knowledgeable Travel Advisor, Bonita is it. By the way, Bonita did not even get compensation for her advice. I so appreciate it and grateful.
I would like to thank you Bonnie on helping us choose the vacation package which included our stay at the Royal Decameron Cornwall beach in Montego Bay. From the start to the finish we enjoyed every minute of our vacation.
You are an excellent travel agent. You were very pleasant and understanding of my needs, which were all met. Our accommodations at Royal Decameron was very nice from the reception to our room which was very clean and the staff was superb.
Let me address the food, breakfast, lunch and dinner was great, we had a sample of the local foods at each serving.
Thank you for making this the best vacation I have ever had.
Thanks again! Ricardo Clayton
December 20, 2018
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